Cisco Unified IP Phone Expansion Module 7914
Enhanced Call Coverage Capabilities

Cisco Unified IP Phone Expansion Module 7914:

The Cisco Unified IP Phone Expansion Module 7914 extends the capabilities of the Cisco Unified IP Phones 796XG/G-GE and 797XG/GE with additional buttons and an LCD display. This expansion module adds 14 buttons to existing Cisco Unified IP Phones 796XG/G-GE and 797XG/G-GE and you may use up to two Cisco Unified IP Phone Expansion Module 7914s per phone.

Product Overview

The Cisco® Unified Communications system of voice and IP communications products and applications enables organizations to communicate more effectively-enabling them to streamline business processes, reach the right resource the first time and impact the top and bottom line. The Cisco Unified Communications portfolio is an integral part of the Cisco Business Communications Solution-an integrated solution for organizations of all sizes which also includes network infrastructure, security, and network management products, wireless connectivity, and a lifecycle services approach, along with flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.

Call coverage is a critical capability for administrative assistants and others who must monitor, manage, and cover the various status of calls. This requires the ability to instantly determine the status of a number of lines beyond the six-line capability of the Cisco Unified IP Phones 7960G, 7961G, 7970G and 7971G-GE.

The Cisco Unified IP Phone Expansion Module 7914 extends the capabilities of the Cisco Unified IP Phones 7960G, 7961G, 7970G and 7971G-GE with additional buttons and an LCD display. With this expansion module, you add 14 buttons to the existing six buttons of the Cisco Unified IP Phones 7960 and 7961G and the existing eight buttons of the Cisco Unified IP Phones 7970G and 7971G-GE, increasing the total number of buttons when you add one or two Cisco Unified Expansion Modules 7914. You can use up to two Cisco Unified IP Phone Expansion Modules 7914 with a Cisco Unified IP Phones 7960G, 7961G, 7970G or 7971G-GE (Cisco Unified IP Phone 7960G with the Cisco Unified IP Phone Expansion Module 7914).

Cisco Unified IP Phone 7960G with One Cisco Unified IP Phone Expansion Module 7914

Single Cisco Unified IP Expansion Module 7914 Top and Bottom rear with Unified IP Phone

Cisco Unified IP Phone 7960G with Two Cisco Unified IP Phone Expansion Modules 7914

Double Cisco Unified IP Expansion Module 7914 Top and Bottom rear with Unified IP Phone

Features and Benefits:

The large LCD display of the Cisco Unified IP Phone Expansion Module allows for quick and easy identification of associated buttons. Using the Settings menu of the Cisco Unified IP Phones 7960G, 7961G, 7970G and 7971G-GE, you can adjust the contrast of the individual LCDs for the Cisco Unified IP Phones 7960G, 7961G, 7970G and 7971G-GE and Cisco Unified IP Phone Expansion Module 7914 according to your preference. The 14 buttons on each Cisco Unified IP Phone Expansion Module 7914 can be programmed as a directory number (DN), line key, or speed-dial key, much like the Cisco Unified IP Phones 7960G, 7961G, 7970G and 7971G-GE. When used as a DN key, buttons are illuminated, allowing easy identification of call state.

Illuminated Buttons

Button	Line Status
Off (dark)	Line available
Green, steady	Line in use by you; you may also transfer the call
Red, steady	Line in use by someone else
Amber, flashing	Line ringing
Green, flashing	Call is on hold

These capabilities provide features that are similar to typical Direct Station Selection/Busy Lamp Field (DSS/BLF) modules but are not intended to be directly equal to legacy DSS/BLF modules. The Cisco Unified IP Phone Expansion Module 7914 is not an operator or attendant console. The primary function of the Cisco Unified IP Phone Expansion Module 7914 is to provide the Cisco Unified IP Phones 7960G, 7961G, 7970G and 7971G-GE with additional keys for speed-dial or directory numbers. The illuminated buttons provide ease of line status making the Cisco Unified IP Phone Expansion Module 7914 an ideal call coverage tool.

Typical Scenario: You receive a call for your director at extension 12345. You look at your Cisco Unified IP Phone Expansion Module 7914 and see that your director has a call in progress with another party and another call on hold. Looking at the Cisco Unified IP Phone Expansion Module 7914 LCD, you note that another manager in your group has just completed a call and might be able to assist the incoming caller. You consult briefly with the incoming caller and then transfer the call to the available manager.

Feature	Benefits
Line Key	Using the Cisco CallManager Administration tool, the system administrator assigns one or more DN to buttons on the Cisco Unified IP Phone Expansion Module 7914 as desired. The line key will show the appropriate designation.
Speed Dial	Each button not used as a line (DN) key can be programmed as a speed-dial key in the same manner as the Cisco Unified IP Phones 7960G, 7961G, 7970G and 7971G-GE. You can use the Cisco Unified IP Phone User Options Web page to program a speed-dial number and label the associated button with an appropriate name.

Technical Specifications:

Required Items for Single Cisco Unified IP Phone Expansion Module 7914 Installation

Required Items for a Double Cisco Unified IP Phone Expansion Modules 7914 Installation

Cisco Unified IP Phones Expansion Module 7914 Specification
Physical Specifications
Dimensions (H x W x D)	8.0 x 4.84 x 2.0 in. (203 x 123 x 51 mm)
Weight	0.82 lb (366g)
Power	48 VDC, 40 mA maximum
Temperature Ratings
Operating temperature	32 to 104°F (0 to 40°C)
Relative humidity	10 to 95% (noncondensing)
Storage temperature	12 to 140°F (-10 to 60°C)
System Requirements
System Requirements	Cisco CallManager Version 3.1(2c) or later
Hardware Requirements
Hardware Requirements	Cisco Unified IP Phones 7960G (CP-7960G), 7961G (CP-7961G) , 7970G (CP-7970G) and 7971G-GE (CP-7971G-GE) Cisco Unified IP Phone Expansion Module 7914 (CP-7914=) (maximum of two modules) (Connecting cable supplied with each Cisco Unified IP Phone Expansion Module 7914) New footstand is required, single (CP-SINGLFOOTSTAND=) or double (CP-DOUBLFOOTSTAND=) as appropriate Power cube (CP-PWR-CUBE-3=) and cord (CP-PWR-CORD-xx=) to supply local power
Power Requirements
Number of Cisco Unified IP Phone Expansion Module 7914 Modules	Cisco 7960 Power Source	Items to Order
1	In-line	1 Cisco Unified IP Phone Expansion Module 7914 1 single footstand 1 power cube 1 country cord
1	Local power (cube)*	1 Cisco Unified IP Phone Expansion Module 7914 1 single footstand
2	In-line or local**	2 Cisco Unified IP Phone Expansion Module 7914 Expansion Module 1 double footstand 1 power cube 1 country cord

* A single Cisco Unified IP Phone Expansion Module 7914 can receive power from a locally powered Cisco Unified IP phone.
** Local power must be connected to the first Cisco Unified IP Phone Expansion Module 7914. This supplies power to both Cisco Unified IP Phone Expansion Modules 7914s.

Documentation:

Download the Cisco Unified IP Phone Expansion Module 7914 Datasheet (PDF).