The staff located in the GSC will be able to support customers in order to plan, build and manage their network and solution. In order to replicate the issues that customers may face, there are two laboratories; the main one will be part of a worldwide network of laboratories accessed both on site and remotely by our engineering staff in order to solve the most complex customer issues. The labs also help to re-create environments to prove configurations and designs before its deployment. Current supported technologies are Routing and Switching, Collaboration, Security, DataCenter, Mobility, Wireless, SP Video, and TelePresence.