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Cisco WebEx Telepresence
Highly Secure Video Collaboration Experience Through the Cloud

Cisco WebExOverview:

Cisco WebEx Telepresence delivers an affordable, reliable, and highly secure video collaboration experience through the cloud. With Cisco WebEx Telepresence, you can use our best-in-class telepresence endpoints in a matter of minutes over the Internet. You can also add video calling capabilities to your PCs, Macs, and iPads.

Cisco WebEx Telepresence is designed to connect you easily "in person" with your colleagues, partners, suppliers, and customers: Simply find their video addresses in your directory and click "Call." In addition, you do not have to think about how to make it work, because the cloud handles all the management and maintenance for you.

Features and Benefits:

Important features include:

  • Superior video quality of up to 1080p high-definition (HD) video and desktop sharing
  • Open standards-based connectivity to other video networks
  • Flexibility for multiple participants to join
  • Video calling for team members while mobile
  • Private company directory
  • Business-class support

Benefits include:

  • Capability to talk to anyone, anywhere with wide-reaching calling options
  • Ease of deployment and management, with no video infrastructure equipment required
  • Almost no end-user learning time needed with the intuitive company directory
  • Scalability to grow as your business needs change
  • Priced to enable a quick return on investment (ROI)

Technical Specifications:

Product Specifications
Network Specifications
Service summary
  • Unlimited standards-based SIP and H.323 video and public-switched-telephone-network (PSTN) calling
  • Unlimited desktop and application content sharing
  • Support for up to 1080p HD video calling
  • Up to nine-way video calling with users on the Cisco WebEx Telepresence and Cisco Jabber Video networks
  • Cloud-based endpoint registration, call control, and call routing
  • Integrated firewall and Network Address Translation (NAT) traversal
  • Encrypted media and signaling
  • Company-managed subscription and directory services
  • Automated software upgrades and provisioning
  • Online and live customer support
  • Availability in the United States and Canada
Endpoints supported
  • Cisco TelePresence System EX60
  • Cisco TelePresence System EX90
  • Cisco TelePresence Quick Set SX20
  • Cisco TelePresence Quick Set C20
  • Cisco TelePresence System MX200
  • Cisco TelePresence System MX300
  • Cisco TelePresence Profile 42-inch
  • Cisco TelePresence Profile 55-inch and 55-inch dual
  • Cisco TelePresence Profile 65-inch and 65-inch dual
  • Cisco TelePresence Codec C40
  • Cisco TelePresence Codec C60
  • Cisco TelePresence Codec C90
  • Cisco TelePresence VX Clinical Assistant
  • Cisco Jabber™ Video on a compatible PCs, Macs or iPads1
  • Refer to the section "Cisco Jabber for iPad support limits" below.
Call scenarios supported Video calls within the Cisco WebEx Telepresence network:
  • Calls via video number or vanity SIP Uniform Resource Identifier (URI)
  • Calls within the same company (intra-company)
  • Calls between different companies (inter-company) Video calls with parties outside the Cisco WebEx Telepresence network:
  • Calls to or from H.323 or SIP standards-based devices using SIP-style URI dialing
  • Direct IP dialing between Cisco WebEx Telepresence endpoints and H.323 endpoints Audio calls between Cisco WebEx Telepresence and PSTN:
  • Calls from worldwide PSTN to Cisco WebEx Telepresence endpoints
  • Calls from Cisco WebEx Telepresence endpoint to United States and Canada PSTN with Voice-over-IP (VoIP)-Out add-on service (add-on service available in United States only)
Calling features
  • Caller ID
  • Call hold
  • Call waiting
  • Missed-call notification
  • Call directly from call history, Favorites, or company directory
  • Cisco TelePresence MultiSite support for Cisco TelePresence System Quick Set SX20, EX90, Codec C40, Profile 42 with Codec C40, Codec C60, Codec C90, Profile 55 Series, and Profile 65 Series
Data sharing
  • Dual-stream video support for content sharing using Binary Floor Control Protocol (BFCP)
  • Endpoint support for desktop or application sharing
Encryption Secure communications using SIP Transport Layer Security (TLS) signaling and Secure Real Time Media (sRTP) using Advanced Encryption Standard (AES)-128 encryption algorithms
Up to nine-way video calling Impromptu multipoint video calling bridge capable of a joining up to nine Cisco WebEx Telepresence video participants; these video participants include any user from Cisco WebEx Telepresence (@webex.com) or Cisco Jabber Video (@jabber.com) domains*
  • Up to 720p 30-frames per second (fps) HD video quality with per-port audio and video transcoding to provide participants with the best possible view for their endpoints
  • Cisco ActivePresence® technology to view all attendees in a meeting while giving prominence to the active speaker
Video resolution
  • Automatic support for 720p HD video quality
  • Capability to achieve 1080p HD video quality with a Premium Resolution license that you purchase along with the device
Service bandwidth
  • 2.6-Mbps bidirectional for 1080p video quality
  • 1.3-Mbps bidirectional for 720p video quality
Protocols SIP with H.323 interworking, TCP and IPv4, and HTTP and Secure HTTP (HTTPS)
Video standards H.264, H.263+, and H.263
Audio standards G.711, G.722, G.722.1, and AAC-LD
Payment options
  • Monthly invoicing
  • Discounted prepaid annual invoicing
Service options
  • Premium subscription for telepresence endpoints
  • Cisco Jabber Video subscription for the Cisco Jabber Video application on PCs, Macs and iPads*
  • VoIP-Out add-on service to enable calls from Cisco WebEx Telepresence endpoint to North American PSTN numbers (available in United States only)
  • Cisco WebEx Telepresence Bridge in 6- and 12-port capacities to join participants from third-party video domains and voice-only PSTN users
Cisco WebEx Telepresence portal features
  • Set up, assign, and customize subscriptions
  • View the company directory, which includes all your users and video addresses, devices, personal bridges, and videoconferencing bridges
  • Manage the company directory, including creation of endpoint-specific contact lists, and reassign subscriptions
  • View usage details
  • View and pay invoices
Cisco WebEx Telepresence directory
  • Automatically populated company directory with all subscriptions on all endpoints
  • Ability for a customer administrator to customize directory entries on a company wide and per-endpoint basis
  • Ability for a customer administrator to hide individual subscriptions from the companywide directory for privacy reasons
Customer support hours
  • Phone and chat agents available from 8 a.m. to 12 a.m. (Eastern Time) Monday through Friday
  • The online support forum available anytime at: http://www.cisco.com/web/telepresence/webex-telepresence-smb/support.html
Cisco Jabber for iPad support limits
  • Cisco Jabber for iPad is now supported by Cisco WebEx Telepresence. This release offers limited functions:
  • Desktop sharing limited to "receive" only
  • No support for VoIP-Out feature
  • No support for IP dialing
Cisco WebEx Telepresence Bridge Subscription Specifications
Service summary
  • Telepresence bridging service to connect parties from a variety of different networks, including video or voice-only callers, through a Cisco WebEx Telepresence bridge
  • Always-active, hosted bridge with unlimited video calling and data sharing
  • Accessible by any participant with standards-based SIP or H.323 video device and PSTN users
  • Compatible with major vendors' standards-based endpoints
  • Up to 720p 30-fps HD video quality with per-port audio and video transcoding to provide participants with the best possible view for their endpoints
  • Cisco ActivePresence technology to view all attendees in a meeting while giving prominence to the active speaker
  • Support for encrypted media and signaling
  • Online and live customer support
  • Availability in the United States and Canada
Bridge call scenarios supported Video calls within the Cisco WebEx Telepresence network:
  • Calls from any Cisco WebEx Telepresence video participant, including any user from Cisco WebEx Telepresence (@webex.com) or Cisco Jabber Video (@jabber.com) application Video calls with parties outside the Cisco WebEx Telepresence network:
  • Calls from H.323 or SIP standards-based devices using URI dialing to Cisco WebEx Telepresence bridge; for example, example.bridge@webex.com Audio calls between Cisco WebEx Telepresence and PSTN:
  • Calls from PSTN to Cisco WebEx Telepresence bridge
Data sharing Support for dual-stream video for sharing data using BFCP
Encryption Secure communications using SIP TLS signaling and sRTP using Advanced Encryption Standard (AES)-128 encryption algorithms.
Service bandwidth Up to 1.3-Mbps bidirectional for each port
Protocols SIP with H.323 interworking and TCP or IPv4
Video standards H.264, H.263+, and H.263
Audio standards G.711, G.722, G.722.1, and AAC-LD
Payment options
  • Monthly invoicing
  • Discounted prepaid annual invoicing
Service options
  • 6-port option: Up to 6 concurrent video or audio-only PSTN users
  • 12-port option: Up to 12 concurrent video or audio-only PSTN users
Cisco WebEx Telepresence portal features
  • Set up and customize bridge subscriptions
  • View usage details
  • View and pay invoices
Customer support hours
  • Phone and chat agents available from 8 a.m. to 12 a.m. (Eastern Time) Monday through Friday
  • The online support forum available anytime at: http://www.cisco.com/web/telepresence/webex-telepresence-smb/support.html
*Maximum number of unicast streams depends on network topology.

Platform Support and Compatibility:

Cisco WebEx Telepresence lets you easily reach colleagues, partners, suppliers, and customers 

  • Unlimited point-to-point or up to nine-way video calling with other Cisco WebEx Telepresence users
  • Unlimited point-to-point calling with H.323 and Session Initiation Protocol (SIP) users
  • Unlimited inbound voice calls
  • Capability to add the Cisco WebEx Telepresence videoconferencing bridging service to connect up to 12 participants at the same time, including participants not using Cisco WebEx Telepresence

Documentation:

Download the Cisco WebEx Telepresence Datasheet (PDF).

Pricing Notes: