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Cisco Prime Collaboration Manager
Simplify Video Collaboration Management with End-to-End Visualization

Cisco Prime Collaboration Manager
Cisco Unified Communications
Cisco Prime Collaboration Manager
Cisco Prime Collaboration Manager 1.2 Software
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Overview:

Cisco Prime™ Collaboration Manager is a comprehensive video service assurance and management system with a set of powerful monitoring, troubleshooting, and reporting capabilities that help ensure end users receive a consistent, high-quality video collaboration experience. Providing superior levels of video quality and availability to users can be an extremely challenging task for service and network operators. Collaboration Manager aids operators in delivering a first-rate end-user experience by:

  • Visualizing and monitoring video collaboration sessions in real time, helping provide timely support to end users when issues arise
  • Significantly reducing operational costs by dramatically speeding the time required to pinpoint issues that affect service
  • Providing detailed video flow path analysis to rapidly isolate areas of service degradation in the session path, including an increased level of visibility if accessing Cisco medianet-enabled networks
  • Helping to enable effective management of key assets through simplified diagnostic and utilization reports and at-a-glance executive summaries

About Cisco Prime

Cisco Prime Collaboration Manager is a product in the Cisco Prime network management portfolio.

The Cisco Prime portfolio of enterprise and service provider management offerings supports integrated lifecycle management of Cisco architectures and technologies based on a service-centered framework. Built on an intuitive workflow-oriented user experience, Cisco Prime products help increase IT productivity and reduce operational costs through innovative management solutions for network services, infrastructure, and endpoints.

Simplified Video Collaboration Management with End-to-End Visualization

Improve Operational Efficiencies with Rapid Problem Resolution
Video collaboration service operators need to manage large service deployments and monitor many concurrent sessions. Cisco Prime Collaboration Manager provides operators with the ability to visualize the service status and topology of all sessions currently in progress. Operators can quickly pinpoint critical sessions as well as locate and address sessions with problems (Figure 1). This built-in visibility helps operators optimize video delivery and reduce operational costs across the organization.

Figure 1. Session Monitoring Dashboard

Figure 1. Session Monitoring Dashboard

End-to-End Visibility and Fault Isolation for Improved Troubleshooting
Video collaboration service operators need to quickly isolate the source of any service degradation in the network for all point-to-point and multipoint video sessions in an enterprise. Cisco Prime Collaboration Manager provides a detailed analysis of the end-to-end media path, including specifics about endpoint, service infrastructure, and network-related issues. Its ability to provide detailed visibility into the media path and critical fault and performance statistics facilitates faster isolation and resolution of video problems (Figure 2).

Figure 2. Media Path Visualization

Figure 2. Media Path Visualization

Integrated Troubleshooting with Cisco Medianet
In conjunction with Cisco medianet Cisco Prime Collaboration Manager delivers richer end-to-end information that helps operators more easily identify and isolate video issues. Collaboration Manager uses Cisco medianet to provide enhanced path computation, statistics collection, and synthetic traffic generation.

When network devices are medianet-enabled, Collaboration Manager provides:

  • Deeper, flow-related information along the video path using Mediatrace (Figure 3)
  • Snapshot views of all traffic at network hot spots using Performance Monitor
  • The ability to initiate synthetic video traffic from network devices using the IP service-level agreement (IP SLA) video operations to assess video performance on a network
Figure 3. Network Flow-Based Information Using Mediatrace

Figure 3. Network Flow-Based Information Using Mediatrace

Simplified Reports and Executive Summaries
Cisco Prime Collaboration Manager 1.2 provides simple predefined reports as well as at-a-glance executive summaries (Figure 4) that help enable service administrators quickly and easily to view utilization and problem trends as well as critical outages in their video collaboration deployments. In 1.2, these reports can be scheduled, produced in either comma-separated value (CSV) or PDF format, and emailed automatically to administrators. These reports help business decision makers allocate video collaboration resources successfully at ideal locations and increase return on investment (ROI). In addition, being able to instantly view service degradation and problem trends, service operators can help ensure higher system uptime and greater end-user experience.

Figure 4. Collaboration Manager Landing Page Displaying Executive Summaries

Figure 4. Collaboration Manager Landing Page Displaying Executive Summaries

Features and Benefits:

Feature Function Benefit
End-to-end service monitoring
  • Real-time visualization of in-progress video collaboration sessions
  • Critical fault and performance metrics for sessions at endpoint and network level
  • Extensive alarming with customizable thresholds and severity levels at the global and device level
  • Configurable notification of service-affecting outages
  • Significantly reduces operational costs by speeding time required to pinpoint service-affecting issues
  • Helps in providing proactive and timely support to end users when problems arise
  • Allows for granular management of specific alarm detection and notification
Real-time service troubleshooting and diagnostics
  • End-to-end detailed video flow path visualization and identification of hot spots
  • Deeper visibility into flow-related statistics and additional network traffic across Cisco medianet-enabled networks
  • Dramatically speeds time to detect and resolve problems by pinpointing service degradation along the session path
  • Simplifies troubleshooting, reducing time to identify root causes that affect video end-user experience
Service readiness assessment with Cisco medianet
  • Initiate synthetic video traffic generation between endpoints using Cisco medianet-enabled routers and switches
  • End-to-end video flow path analyses, including isolation of any service degradations
  • Proactively discovers issues to quickly fix problems before they affect end users
  • Eases validation of network readiness prior to new video endpoint deployments
Executive summaries
  • Summary of business-affecting metrics (utilization, problem areas)
  • At-a-glance status of health and utilization of all system resources
  • Daily/weekly/monthly views
  • Exportable to CSV files
  • Facilitates optimal resource allocation by displaying trends in room and endpoint model utilization
  • Helps ensure higher system uptime through instant visibility of any system component degradation
Simplified out-of-the box reports
  • Comprehensive session and utilization data
  • Statistical and diagnostic information, down to media flow level
  • All reports exportable to CSV files, facilitating custom report creation
  • Increases ROI by providing endpoint-specific utilization data
  • Helps identify utilization and problem trends through comprehensive endpoint and session reports
Centralized inventory of video infrastructure
  • Discovery and inventory of all deployed endpoints and service infrastructure devices
  • Custom and out-of-the-box grouping of inventory objects for use in monitoring and reporting
  • Centralized database contains endpoint peripheral information (software and firmware versions, serial and model numbers)
  • Complete device information exportable to CSV file
  • Provides fast and easy access to comprehensive inventory details
  • Reduces operations resources needed to verify device upgrades quickly and accurately

 

Service and Network Infrastructure Device Support Requirements:

Device Type Devices Software Version
Service Infrastructure
Cisco TelePresence System endpoints TX9000
TX9200
CTS 500 Series
CTS 1000 CTS 1100
CTS 1300 Series
CTS 3000 Series
CTS 3200 Series
1.7 or later
Cisco Telepresence System EX/Profile/Integrator C/QuickSet series endpoints E20
EX60
EX90
C20 QuickSet
SX20
C40 Series
C60 Series
C90 Series
Profile 42
Profile Dual 52 and Profile 52
Profile Dual 65 and Profile 65
MXP 150
MXP 1000
MXP 1500
MXP 1700
MXP 3000
MXP 6000
TC 4.1 or later
Cisco Personal endpoints Cisco CIUS
89xx/99xx IP Phones
Jabber Video (formerly Movi)
9.2 or later
4.2
Third-party endpoints Polycom HDX 6000, 7000, 8000, 9000
Polycom VSX 5000, 7000, 8000
HDX 3.0
Call processors Cisco Unified Communications Manager
Cisco Video Communication Server (VCS)
System version: 8.5 or later
System version: x6.0 or later
Application managers Cisco TelePresence Manager
Cisco TelePresence Management Suite (TMS)
1.7 or later
13.1 or later
Conferencing devices Cisco TelePresence Multipoint Switch
Cisco TelePresence Server
MCU 4500
MCU 4200
MSE 8510
MSE 8710
1.7 or later
2.1 or later
4.1 or later
4.1 or later
4.1 or later
2.1 or later
Network Infrastructure
Routers 1800, 2800, 3800 1900, 2900, 3900
ASR 1000 7200, 7400, 7600
ISRG1 Cisco IOS Software 15.1(3)T or later
ISRG2 Cisco IOS Software 15.1(3)T, 15.1(4)M, 15.2(1)T, and 15.2(2)T
Please see http://www.cisco.com/en/US/prod/collateral/routers/ps10536/data_sheet_c78-612429.html
Switches Catalyst 2000
Catalyst 3000
Catalyst 4000
Catalyst 6000
Cisco IOS Software 12.2 or later
Please see http://www.cisco.com/en/US/prod/collateral/routers/ps10536/data_sheet_c78-612429.html

System Requirements:

Cisco Prime Collaboration Manager 1.2 is available as a virtual appliance. A single downloadable open virtual appliance (OVA) image, which contains the Collaboration Manager virtual machine (VM), is provided for installation onto a VMware server with a virtual machine environment matching or exceeding the virtual machine template described below.

A virtual machine template defines the configuration of the virtual machine that includes CPU, memory, disk, and network resources. The configuration of a Collaboration Manager virtual machine must match or exceed the supported virtual machine template defined in Table.

 Virtual Machine Templates
VM Template vCPU vMemory vDisk vNIC
Up to 1000 endpoints 4 8 GB 90 GB 1 GB NIC
More than 1000 endpoints 4 16 GB 90 GB 1 GB NIC

Table outlines the minimum system requirements for the VMware server onto which the Collaboration Manager OVA image will be installed.

System Requirements: Server
Description Specifications
Hardware All the hardware components such as servers, CPU, storage, and Storage Area Network (SAN) models should be compatible with the VMware comprehensive compatibility guides posted at http://www.vmware.com.
Cisco Unified Computing System™ (Cisco UCS™) is recommended, but other servers can also be used.
Software (hypervisor) VMware ESXi 4.1 or 5.0

Table outlines the minimum system requirements for client systems.

 System Requirements: Client
Description Specifications
Browser Mozilla Firefox 6 to 11
Internet Explorer 8.0, 9.0
Flash Plug-in Adobe Flash Player 10x
Resolution 1024 x 768 minimum

Cisco Prime Collaboration Manager licensing is based on the scale of Cisco Video deployment and allows customers to add individual device type licenses as they grow their video deployment. For specific details, contact your local Cisco account representative.

Table presents the specifications for each license type based on the variables described below.

  Endpoint Device Categories
List of Highend Multi-codec Endpoints List of Highend Single-codec Endpoints List of Midrange Endpoints List of Mass Endpoints
ciscoTX9200
ciscoCTS3200
ciscoCTS3010
ciscoCTS3210
ciscoTX9000
ciscoCTS3000
ciscoCTS1300
ciscoCTS1400
ciscoCTS1100
ciscoProfile42-C60
ciscoProfile52
ciscoProfile52-6000MXP
ciscoProfile52-Dual
ciscoCTS1000
ciscoProfile65-Dual
ciscoProfile42-C20
ciscoProfile65
ciscoMX300
ciscoC40
ciscoC20
ciscoEX90
ciscoMX200
ciscoC60
ciscoMXP1500
ciscoMXP6000
ciscoC90
ciscoCTS500
ciscoMXP3000
ciscoEX60
ciscoMXP1700
ciscoMXP150
ciscoMXP1000
ciscoSX20
ciscoE20
PHONE
POLYCOM
ciscoCius
MOVI

Documentation:

Download the Cisco Prime Collaboration Manager Datasheet (PDF).

Pricing Notes:

Cisco Unified Communications
Cisco Prime Collaboration Manager
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Midrange Endpoint Tier License
50 Midrange Endpoint Tier License
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100 Midrange Endpoint Tier License
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200 Midrange Endpoint Tier License
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500 Midrange Endpoint Tier License
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1000 Midrange Endpoint Tier License
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Mass Endpoint Tier License
500 Mass Endpoint Tier License
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1000 Mass Endpoint Tier License
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2000 Mass Endpoint Tier License
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5000 Mass Endpoint Tier License
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10,000 Mass Endpoint Tier License
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High End, Endpoint Single Codec Tier License
10 High End, Endpoint Single Codec Tier License
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20 High End, Endpoint Single Codec Tier License
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50 High End, Endpoint Single Codec Tier License
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100 High End, Endpoint Single Codec Tier License
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200 High End, Endpoint Single Codec Tier License
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High End, Endpoint Multicodec Tier License
1 High End, Endpoint Multicodec Tier License
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10 High End, Endpoint Multicodec Tier License
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