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Cisco Unified IP Phone 6961
Twelve-line endpoint for video and highly active voice communications

Cisco Unified IP Phone 6961
Cisco Unified Communications
Cisco Unified IP Phones 6900 Series
Cisco Unified IP Phone 6961, Charcoal, Standard Handset
#CP-6961-C-K9=
List Price: $295.00
Our Price: $180.00
Cisco Unified IP Phone 6961, White, Standard Handset
#CP-6961-W-K9=
List Price: $320.00
Our Price: $224.00

Click here for more options and pricing!

Overview:

Cisco Unified Communications Solutions enable collaboration so that organizations can quickly adapt to market changes while increasing productivity, improving competitive advantage through speed and innovation, and delivering a rich-media experience across any workspace, securely and with optimal quality.

The Cisco Unified IP Phone 6961 is a new and innovative IP endpoint that delivers affordable, business-grade voice communication and video communication services to customers worldwide.

The Cisco Unified IP Phone 6961 supports 12 lines, paper label inserts for line and feature descriptions along with a full-duplex speakerphone for a more productive, more flexible, and easier-to-use endpoint experience. Multi-call per-line appearance is introduced, offering end user the opportunity to handle multiple calls per directory number (DN). Fixed keys for hold, transfer, and conference; tri-color LED line and feature keys also make the endpoint simpler and easier to use.

The Cisco Unified IP Phone 6961 offers greater personalization, with the choice of two colors and two handset style options. Right-to-left language presentation is also supported on the displays, addressing the language localization needs of global customers.

The Cisco Unified IP Phone 6961 is also more energy-efficient and eco-friendly, in support of customer green initiatives. A Deep-Sleep option provides energy savings. With this option, the Cisco Unified IP Phone 6961 consumes up to 50 percent less power in off-hours versus when the phone is idle during normal business hours. In addition, the Cisco Unified IP Phone 6961 employs use of both recyclable and reground plastics for a more earth-responsible solution.

With adoption of Cisco Unified Video Advantage 2.2 and later and the VTIII camera, you can elevate your communication experience with support for video communications. Your PC monitor provides support for the video communications while voice communications are supported by your IP Phone 6961 endpoint.

Communications for Highly Active Users

The 12-line Cisco Unified IP Phone 6961 endpoint supports both video and voice communications for highly active users in your organization. Delivering an enhanced user experience in an eco-friendly ergonomic design, the Unified IP Phone 6961 is an ideal solution for administrative staff, managers, contact center agents, and supervisors.

Features include:

  • Easy-to-read 396 x 81-pixel, white back-lit, monochrome, antiglare LCD for optimal viewing
  • Cisco Unified Video Advantage 2.2 and the VTIII Camera for elevated communications with video
  • Integrated 10/100 Ethernet switch for co-location of a PC reduce costs and wiring infrastructure
  • Full-duplex speakerphone and dedicated headset for greater flexibility in communication options
  • Single-call per-line appearance simplifies user experience

The Unified IP Phone 6961 keys include:

  • Fixed keys for Directory, Settings, Transfer, Conference, Hold, and Messages improve productivity
  • Four programmable soft-label keys for fast access to Cisco Unified Communications features
  • 12-tricolor illuminated line keys support at-a-glance call status indication
  • Rounded ergonomic keys enhance tactile feel

The Unified IP Phone 6961 is also an eco-friendly solution:

  • Use of reground, recyclable plastics
  • Deep-sleep power option reduces power consumption up to 50 percent in off-hours for energy cost savings

Features and Benefits:

Table lists the features and benefits of the Cisco Unified IP Phone 6961.

Feature Benefit
Lighted Hold key The key lights, when pressed, to put a call on hold, and stays lit until the held call resumes. The key flashes if one call is held while another is engaged. The key is dark when no calls are on hold.
Lighted Menu key The key lights, when pressed, to access voicemail messages, call logs, network settings, user preferences, corporate directories, and XML services; it stays lit while menu items are active.
Deep-Sleep option Power savings can be recognized by cycling power by time of day and day of week.
Co-branding The Co-Branding button allows you to include your logo on the Cisco Unified IP Phones 6900 Series phones. Cisco has approved third-party vendors to produce the buttons.
Multiple-language support The following languages are supported:
Arabic, Bulgarian, Catalan, Chinese (People's Republic of China, Hong Kong, and Taiwan), Croatian, Czech, Danish, Dutch, English-plus localized prompts for the United Kingdom, Estonian, French, Finnish, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Portugal and Brazil), Romanian, Russian, Spanish (Spain), Slovak, Swedish, Serbian (Republic of Serbia and Republic of Montenegro), Slovenian, Thai, and Turkish
Speakerphone Full-duplex speakerphone allows for flexibility in placing and receiving calls.
Headset support An RJ-9 interface to the optional headset offers you additional options for placing and receiving calls.
Graphical display A 396 x 81 pixel-based, anti-glare, monochrome display with white backlighting provides scrollable access to calling features and text-based XML applications.
Four soft-key buttons and a scroll toggle bar Your calling options are dynamically presented; the scroll toggle bar allows easy movement through the displayed information.
Network features Network features include Cisco Discovery Protocol and IEEE 802.1 p/q tagging and switching.
Ethernet switch The phone has a 10/100BASE-T Ethernet connection through two RJ-45 ports, one for the LAN connection and the other for connecting a downstream Ethernet device such as a PC.
Volume control A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.
Dual-position foot stand The display is easy to view and the buttons and keys are easy to use; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone.
Multiple ring tones The phone offers seven user-adjustable ring tones.
American Disabilities Act (ADA) features The hearing-aid-compatible (HAC) handset meets the requirements set by the ADA; it also meets ADA HAC requirements for a magnetic coupling to approved hearing aids. The phone dialing pad also complies with ADA standards.
Signaling protocol support The phones are supported in Cisco Unified Communications Manager and Unified Communications Manager Business Edition Versions 7.1.2 and later using Skinny Client Control Protocol (SCCP) and SIP is supported with Cisco Unified Communications Manager and Unified Communications Manager Business Edition Versions 7.1.5 and later.
Codec support G.722, G.711a, G.711, G.729a, G.729b, G.729ab, and Internet Low Bitrate Codec (iLBC) audio-compression codecs are supported.
Voice quality Comfort-noise generation and voice-activity-detection (VAD) programming is provided on a system basis.
Video communications Requires Cisco Unified Video Advantage 2.2 and the VT III camera for support.
Security features
  • Certificates
  • Image authentication
  • Device authentication
  • File authentication
  • Signaling authentication
  • Media encryption using Secure Real-Time Transfer Protocol (SRTP)
  • Signaling encryption using Transport Layer Security (TLS) Protocol
  • Encrypted configuration files
    Cryptography is not enabled by default and may only be enabled through a cryptographically enabled CUCM.

Technical Specifications:

Product Specifications
Software and Physical Specifications
Firmware upgrades You can download firmware changes from Cisco.com.
Software upgrades Software upgrades are supported with a Trivial File Transfer Protocol (TFTP) server.
Dimensions (H x W x D) 164 x 240 x 209 mm (6.44 x 9.5 x 8.2 in.)
Weight Standard: 1227g (43 oz); Slimline: 1206g (43 oz)
Phone casing composition Polycarbonate acrylonitrile butadiene styerene (ABS) plastic.
Power Requirements
IEEE 802.3af PoE The phones can receive power from IEEE 802.3af-compliant blades.
Local power The phones can also be powered locally with a power adapter (CP-PWR-CUBE-3=) along with one of the power cords listed
Temperature Ratings
Operating temperature 32 to 104ºF (0 to 40ºC)
Relative humidity 10 to 95% (noncondensing)
Storage temperature 14 to 140ºF (-10 to 60ºC)
Certifications
Safety
  • Underwriters Laboratories (UL) 60950
  • Canadian Standards Association (CSA) C22.2 No. 60950
  • EN 60950
  • IEC 60950
  • AS/NZS60950
  • TS 001
Electromagnetic compatibility
  • Federal Communications Commission (FCC) Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55022 Class B
  • CISPR22 Class B
  • AS/NZS CISPR 22 Class B
  • CISPR 24
  • VCCI Class B
  • EN55024
  • EN 50082-1
  • EN 61000-3-2
  • EN 61000-3-3
  • EN 61000-6-1
Telecom
  • FCC Part 68 (CFR47) HAC
  • TIA 810A
Regulatory compliance CE Marking

Documentation:

Download the Cisco Unified IP Phone 6961 Datasheet (PDF).

Pricing Notes:

Cisco Unified Communications
Cisco Unified IP Phones 6900 Series
Cisco Unified IP Phone 6961, Charcoal, Standard Handset
#CP-6961-C-K9=
List Price: $295.00
Our Price: $180.00
Cisco Unified IP Phone 6961, White, Standard Handset
#CP-6961-W-K9=
List Price: $320.00
Our Price: $224.00